Privacy Policy

When our esteemed visitors leave comments on the website and app, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Reservation Policy

Welcome to Nimmoh’s Homestays! We are thrilled that you have chosen us for your vacation rental needs. In order to secure your booking and ensure a smooth check in process, please find below important information regarding our booking and payment process:

Upon making a reservation with us, a 50% downpayment is required. This deposit serves as a tentative holding of the vacation rental unit for you and does not guarantee the confirmed booking. If bookings are made on the website and/or official Nimmoh’s Homestays Android Application, a 100% payment is required to secure the booking.


Full payment, equal to the duration of your stay, is due prior to checking into the vacation rental home. Please note that the down-payment does not grant access to the rental property.


Check-in details and instructions will be shared with you once full payment has been received. Any extensions of your stay will be considered a new booking and will also follow our regular payment modalities. We cannot guarantee the availability of the vacation rental unit should you wish to extend your stay; please communicate your intentions as soon as possible to ensure we can accommodate your request.


We kindly ask that all payments be made through the accepted modes, which
will be shared with you by our reservation office. The same is also highlighted on Nimmoh’s Homestays official digital channels. Please note that only payments received via these methods will be considered valid. 

Identification Papers

As per the Government of the Republic of Kenya regulations, it is mandatory for accommodation services providers to collect identification documents prior to booking a client. It is also mandatory for clients to submit said documents.

  • A scanned copy of your national identity card/passport/driving license
  • A valid phone number
  • Your preferred email address

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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