Privacy Policy

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When our esteemed visitors leave comments on the website and app, we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. An anonymised string created from your email address may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Reservation Policy

Welcome to Nimmoh's Homestays! We are thrilled that you have chosen us for your vacation rental needs. In order to secure your booking and ensure a smooth check-in process, please find below important information regarding our booking and payment process:

Upon making a reservation with us, a 50% downpayment is required. This deposit serves as a tentative holding of the vacation rental unit for you and does not guarantee the confirmed booking. If bookings are made on the website and/or official Nimmoh's Homestays Android Application, a 100% payment is required to secure the booking.

Full payment, equal to the duration of your stay, is due prior to checking into the vacation rental home. Please note that the down-payment does not grant access to the rental property. Check-in details and instructions will be shared with you once full payment has been received.

Any extensions of your stay will be considered a new booking and will also follow our regular payment modalities. We cannot guarantee the availability of the vacation rental unit should you wish to extend your stay; please communicate your intentions as soon as possible.

We kindly ask that all payments be made through the accepted modes, which will be shared with you by our reservation office. Only payments received via these methods will be considered valid.

Identification Papers

As per the Government of the Republic of Kenya regulations, it is mandatory for accommodation service providers to collect identification documents prior to booking a client. The following are required:

  • A scanned copy of your national identity card, passport, or driving licence
  • A valid phone number
  • Your preferred email address

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices.

Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve any follow-up comments automatically. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Questions? Contact us at info@nimmohs.co.ke or call +254 746 236 567.